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Testimonials
I purchased your Small Business FLV Hosting package. I had some questions. You answered my questions. Not only did you do that but you promptly replied back to me, AND THAT IMPRESSED ME.
Thank You, Jeff - 1/21/2006
Thanks! I am very impressed with the professionalism of the Customer support group. I also received a very professional response to a technical question I sent to a member of the support group. I look forward to using the encoder and working with you. I like your sample FLV players regards->
Bill Sims. - 12/14/2005
Thank you for helping me out in such a quick and timely fashion, I truly appreciate it.
Rhonda R - (12/14/2005)
Thanks again for your quick response and your customer service. yours faithfully
Dawn T - (10/6/2005)
FAQ
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FLV Hosting Support
FLV HOSTING SUPPORT
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Completing a support ticket, contacts our whole team at once, and we can document the progress and respond faster. Cant login? Complete the form below
By all means contact us by phone, however we will more than likely advise issuing a ticket for tracking purposes, and to reach the correct department.
Look on the right side of this page. A built in knowledge base linked to FLV hosting exists.
CHECK OUR FAQ
This is work in progress and we are constantly adding to make this a useful resource for customers. If anyone wishes to contribute content which they feel may aid other users, please contact support.
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NOTE:
Our support system is limited to making sure the servers have uptime, and your files can play as long as the coding you make is correct. We do not troubleshoot your code. If FLV Hosting has supplied you with players, actionscript, or a delivery system, we are happy to troubleshoot that coding. If we did not write the code, or we did not construct the player(s) then we can't help you unless you employ us to inspect your coding.
Support can and will check your hosting to ensure files FLV files will play given correct coding.